Terms of Service

Terms & Conditions

1. Introduction

This website is operated by Netway India Pvt. Ltd., under the brand name Astroyogi. Throughout the site, the terms “we”, “us” and “our” refer to Astroyogi. By accessing or purchasing from this website, you agree to these Terms & Conditions. Please read them carefully before using our site.

2. Shopify Hosting

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you. Payments, security, and order processing are partly managed through Shopify and its partners.

3. Eligibility

You must be at least 18 years old to place an order. By purchasing from us, you confirm you meet this requirement.

4. Products & Orders

  • We try to ensure all product descriptions, images, and prices are accurate, but mistakes may occur.

  • We reserve the right to correct errors, update information, or cancel orders if needed.

  • Once your order is confirmed, you’ll receive an email with details.

  • We may refuse or cancel orders (for example, due to pricing errors, stock unavailability, or suspected misuse).

5. Payments

  • All payments are processed securely through Shopify-approved payment gateways.

  • Prices include applicable taxes unless stated otherwise.

  • Failed transactions will not be processed.

6. Shipping & Delivery

  • We ship across India. Estimated delivery times are shown at checkout.

  • Delays may occur due to logistics or courier issues, which are beyond our control.

  • Once shipped, the risk of loss passes to you.

7. Returns & Refunds

  • We offer a 7-day return policy on eligible products. Returned items must be unused, in original packaging, and in resalable condition.

  • Refunds are processed within 7–10 working days to the original payment method after inspection.

  • Shipping charges (if any) are non-refundable.

  • To request a return, contact us at customercare@astroyogi.com.

  • Customized or perishable items may not be eligible for returns.

8. Cancellations

  • Orders can be canceled only before dispatch.

  • Once shipped, cancellations are not possible, but you may request a return.

9. Third-Party Services & Links

Our website may use third-party tools, payment partners, or links to external websites. We are not responsible for their content, accuracy, or policies. Please review their terms before use.

10. User Reviews & Submissions

If you post reviews, comments, or feedback, you grant us the right to use, edit, and display them on our website or marketing materials. You must not post unlawful, offensive, or misleading content.

11. Errors & Omissions

Occasionally, our site may contain errors in product descriptions, pricing, or availability. We reserve the right to correct such errors without prior notice, even after you have placed an order.

12. Prohibited Use

You agree not to:

  • Use our site for unlawful purposes.

  • Upload harmful code, spam, or misleading information.

  • Infringe on our intellectual property.

  • Attempt to resell or misuse our services.

13. Intellectual Property

All product designs, images, and content on this website are owned by Netway India Pvt. Ltd. You may not copy or reuse them without permission.

14. Disclaimer & Limitation of Liability

  • All products and services are provided “as is” without warranties of any kind, except as required by law.

  • We are not liable for indirect, incidental, or consequential damages (such as loss of profits or opportunities).

  • Our maximum liability will be limited to the value of the product you purchased.

15. Indemnification

You agree to indemnify and hold harmless Netway India Pvt. Ltd., its employees, and partners from any claims, damages, or expenses arising from your misuse of our website or products.

16. Severability & Termination

  • If any part of these Terms is found invalid, the rest will still apply.

  • We may suspend or terminate your access if you violate these Terms.

17. Changes to Terms

We may update these Terms at any time. Changes will be posted here, and continued use of our website means you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of India, and any disputes will fall under the jurisdiction of the courts of New Delhi.

19. Contact Us

For questions about these Terms, please write to us at:
 customercare@astroyogi.com